We're here to help you with any questions about our products, orders, or skincare advice. Reach out to our friendly team today.
Choose the most convenient way to contact our customer service team
Level 15, Menara Axis, No. 2 Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
3 Shenton Way, #12-08 Shenton House, Singapore 068805
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Jl. Jend. Sudirman Kav. 25, Jakarta 12920, Indonesia
Monday - Friday: 9:00 AM - 5:00 PM (GMT+7)
Quick answers to common questions about our products and services
We offer free shipping on all orders. Standard delivery takes 2-5 business days within Malaysia, 3-7 days to Singapore, and 5-10 days to Indonesia. Express delivery options are available for faster shipping.
We offer a 30-day money-back guarantee on all products. Items must be unused and in original packaging. Contact our customer service team to initiate a return process.
Yes, all our products are formulated with carefully selected natural ingredients and are dermatologically tested. We provide full ingredient lists for each product and are always happy to discuss specific concerns.
Our products are designed to be gentle and suitable for most skin types, including sensitive skin. However, we recommend doing a patch test before first use and consulting with our skincare experts for personalized recommendations.
Explore our premium skincare collection or learn more about our commitment to quality and sustainability.