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NOIRMOUTIER GROUP

Terms and Conditions

Please read these terms and conditions carefully before using our services or purchasing our products. By using our website and services, you agree to be bound by these terms.

Last updated: January 1, 2025

1Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms and conditions apply to all visitors, users, and others who access or use the service.

2Definitions

In these Terms and Conditions: • "Company" (referred to as "we", "us", or "our") refers to NOIRMOUTIER GROUP • "Service" refers to the website and all related services provided by the Company • "User" or "Customer" refers to any individual who accesses or uses the Service • "Products" refers to the skincare and beauty products offered for sale on our website • "Content" refers to all text, graphics, images, music, software, audio, video, information or other materials

3Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Service. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors. All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

4Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time. Prices for our products are subject to change without notice. Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order. Acceptance occurs when we dispatch the products to you. We reserve the right to refuse or cancel orders that appear to be placed by dealers, resellers, or distributors.

5Payment Terms

Payment must be made in full at the time of purchase using one of the accepted payment methods displayed during checkout. We accept major credit cards, debit cards, and other payment methods as specified on our website. All prices are displayed in the local currency of your selected region. You are responsible for any applicable taxes, duties, or other charges. Payment processing is handled by secure third-party payment processors. We do not store your payment information on our servers.

6Shipping and Delivery

We offer shipping to selected countries as specified during checkout. Shipping costs and delivery times vary by location and shipping method selected. We aim to process and ship orders within 1-3 business days. Delivery times are estimates and may vary due to factors beyond our control. Risk of loss and title for products purchased on our Service pass to you upon delivery to the carrier. We are not responsible for packages once they are in the possession of the shipping carrier.

7Returns and Refunds

We offer a 30-day return policy for unused products in their original packaging. To be eligible for a return, products must be in the same condition that you received them. To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions. Refunds will be processed to the original payment method within 5-10 business days after we receive the returned items. Shipping costs are non-refundable unless the return is due to our error.

8Product Warranty

We warrant that our products will be free from defects in materials and workmanship under normal use for a period of 12 months from the date of purchase. This warranty does not cover damage resulting from misuse, abuse, or normal wear and tear. The warranty is void if the product has been altered or repaired by anyone other than us. Our sole obligation under this warranty is to replace or refund the defective product at our discretion.

9Limitation of Liability

In no event shall NOIRMOUTIER GROUP, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability to you for any claims arising from these terms or your use of the Service shall not exceed the amount you paid for the products that gave rise to the claim. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.

10Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

11Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of NOIRMOUTIER GROUP and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service.

12Prohibited Uses

You may not use our Service: • For any unlawful purpose or to solicit others to perform unlawful acts • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances • To infringe upon or violate our intellectual property rights or the intellectual property rights of others • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate • To submit false or misleading information • To upload or transmit viruses or any other type of malicious code • To collect or track the personal information of others • To spam, phish, pharm, pretext, spider, crawl, or scrape • For any obscene or immoral purpose • To interfere with or circumvent the security features of the Service

13Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14Governing Law

These Terms shall be interpreted and governed by the laws of Malaysia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any disputes arising from these Terms will be resolved in the courts of Malaysia.

15Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. We encourage you to review these Terms periodically for any changes.

16Contact Information

If you have any questions about these Terms and Conditions, please contact us: • Email: legal@noirmoutier.com • Phone: +60 3-2020 1234 • Address: Level 15, Menara Axis, No. 2 Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia For general inquiries, please use our contact form on the website or email hello@noirmoutier.com.

Important Notice

These terms and conditions constitute a legally binding agreement between you and NOIRMOUTIER GROUP. Please read them carefully and contact us if you have any questions before making a purchase.

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